Who we are

At Mannwo Sports, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you register, place an order, apply as a vendor, or interact with our website:

Full Name
Date of Birth (if provided)
Email Address
Mobile Number
Billing and Shipping Address
Company/Business Name (for vendors)
GST Number (for vendors)
PAN Number (for vendor verification)
Business Address
Payment Information (processed securely through payment gateways)
IP Address and Device Information
Website usage and browsing activity
Preferences and purchase history

2. How We Use Your Information

We collect your information to provide better products and services, including:

Processing and delivering your orders
Managing your customer account
Processing vendor verification requests
Providing wholesale/vendor pricing
Responding to customer support requests
Sending order confirmations and shipping updates
Improving our products and website
Conducting customer surveys and promotional campaigns
Preventing fraud and ensuring website security
Complying with legal and regulatory requirements

3. Payment Security

Your payment information is processed through secure and trusted payment gateways.

Mannwo Sports does not store your complete debit card, credit card, UPI, or banking credentials on our servers.

All online transactions are protected using industry-standard encryption technologies to ensure your financial information remains secure.

4. Vendor Verification Information

If you apply for a Vendor/Dealer account, we may collect and securely store:

Business Name
GST Number
PAN Number
Business Address
GST Certificate
PAN Card
Other verification documents required for approval

These documents are used solely for vendor verification and compliance purposes and are not shared publicly.

5. Cookies

Our website uses cookies and similar technologies to:

Keep you logged into your account
Remember your shopping cart
Improve website performance
Analyze visitor behavior
Personalize your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Information Sharing

Mannwo Sports respects your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

Courier and logistics partners for order delivery
Payment gateway providers for payment processing
Government authorities when legally required
Technology and hosting service providers assisting in website operations

All third parties are required to maintain the confidentiality and security of your information.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your data, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

8. Marketing Communications

With your consent, we may send you:

Product updates
Promotional offers
New arrivals
Festival discounts
Wholesale announcements
Vendor program updates

You may unsubscribe from promotional communications at any time using the unsubscribe link provided in our emails or by contacting us directly.

9. Your Rights

You may request to:

Access your personal information
Update or correct inaccurate information
Delete your account (subject to legal and tax record requirements)
Withdraw consent for marketing communications

To exercise these rights, please contact our customer support team.

10. Third-Party Links

Our website may contain links to third-party websites.

Mannwo Sports is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

Mannwo Sports reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with the updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Mannwo Sports

Customer Support

📧 Email: support@mannwosports.com

📞 Phone: +91 9471559810

🟢 WhatsApp: +91 9471559810

🕙 Customer Support Hours

Monday – Saturday

10:00 AM – 7:00 PM

Office Address

Mannwo Sports

Behind Shital Kunj Apartment Rudiya Road Mesra

Ranchi, Jharkhand, India

By using the Mannwo Sports website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.