By accessing or purchasing products from Mannwo Sports, you agree to the following Terms & Conditions. Please read them carefully before placing an order. Mannwo Sports reserves the right to modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
1. General
Mannwo Sports is an online sports equipment and accessories store operated by Mannwo Sports.
By placing an order on our website, you authorize us to process your order and arrange delivery through our logistics partners.
Customers registering as Vendors/Dealers acknowledge that vendor approval is subject to verification and approval by Mannwo Sports. Vendor pricing, discounts, and benefits are available only after successful verification.
By creating an account, you agree to receive order updates, promotional offers, and important notifications via email, SMS, WhatsApp, or telephone. You may opt out of promotional communications at any time.
2. Pricing & Taxes
- All prices displayed on the website are in Indian Rupees (INR).
- Product prices are inclusive or exclusive of GST as specified on the product page.
- Applicable GST will be charged according to Indian GST regulations.
- Mannwo Sports reserves the right to change product prices without prior notice.
3. Orders & Payment
Orders are confirmed only after successful payment or confirmation of Cash on Delivery (where available).
Mannwo Sports reserves the right to cancel or refuse any order due to:
- Product unavailability
- Pricing errors
- Payment failure
- Suspicious or fraudulent activity
- Violation of our Terms & Conditions
Any cancelled prepaid order will be refunded to the original payment method.
4. Vendor Verification
Businesses applying for a Vendor/Dealer account must provide accurate business information and supporting documents.
Submission of a verification request does not guarantee approval.
Mannwo Sports reserves the right to:
- Approve or reject any vendor application.
- Request additional verification documents.
- Suspend or revoke vendor privileges in case of misuse or false information.
Vendor discounts and wholesale pricing become active only after approval.
5. Delivery
Orders are generally processed within 1–2 business days after payment confirmation.
Estimated delivery time is 3–10 business days, depending on the customer’s location and courier availability.
Delivery delays may occur due to:
- Incorrect shipping information
- Public holidays
- Natural disasters
- Government restrictions
- Courier delays
- Unforeseen logistical issues
Mannwo Sports is not responsible for delays caused by third-party courier services.
6. Return, Replacement & Cancellation
Products may be eligible for replacement only if:
- The wrong product was delivered.
- The product arrived damaged during transit.
- The product has a verified manufacturing defect.
To claim a replacement:
- A complete parcel opening video (without cuts or edits) is mandatory.
- The video must clearly show:
- The unopened package
- Shipping label
- Entire unboxing process
- Damaged or incorrect product
Claims submitted without a complete unboxing video may not be accepted.
Orders cannot be cancelled once dispatched.
7. Warranty
Warranty (if applicable) is provided by the respective manufacturer.
Mannwo Sports does not provide additional warranty beyond the manufacturer’s warranty unless specifically mentioned.
8. Product Availability
Product availability is subject to stock.
If an ordered product becomes unavailable after purchase, customers may choose:
- Wait for restocking
- Select an alternative product
- Receive a full refund
9. Vendor Pricing & Discounts
Vendor discounts are applicable only to verified vendors.
Discount percentages may vary according to vendor category and are subject to change without prior notice.
Misuse of vendor accounts may result in suspension or permanent termination.
10. Intellectual Property
All website content including:
- Logos
- Product images
- Graphics
- Designs
- Text
- Software
is the property of Mannwo Sports or its licensors and may not be copied, reproduced, or distributed without written permission.
All third-party trademarks belong to their respective owners.
11. Limitation of Liability
Mannwo Sports shall not be liable for:
- Indirect or consequential damages
- Delay caused by courier companies
- Loss due to incorrect customer information
- Product misuse or improper installation
- Force majeure events
Our maximum liability shall not exceed the purchase value of the product.
12. Privacy
Customer information is collected solely for processing orders, improving services, and complying with legal obligations.
We do not sell customer information to third parties.
Please refer to our Privacy Policy for complete details.
13. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Raipur, Chhattisgarh.
14. Contact Information
Mannwo Sports
Customer Support
📞 +91 9471559810
🕙 Monday – Saturday
10:00 AM – 7:00 PM
By using the Mannwo Sports website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.